Error 554 Message not allowed – [298]?
Error 554 Message not allowed – [298]? … Employer sending me e-mail to Gmail and Yahoo inboxes. Cannot forward email with attachments to Yahoo. I get this: Error 554 Message not allowed – [298]. I cannot find what this means or how to fix it. Can someone PLEASE help? Thank you!
Wow — this one's a toughie! I've searched and searched, and I keep coming up with references to a secondary error code of 320 instead of 298, which is the only one that Yahoo publishes a help page for:
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MAIL&page=content&id=SLN4781
I found a list of the meanings of the primary SMTP error codes here (this is page 2 of it):
http://email.about.com/cs/standards/a/smtp_error_code_2.htm
which gives the meaning of 554 as :
554 – The transaction failed. Blame it on the weather.
(!!!???) That suggests it's a catchall code for errors that don't fit the other categories. Yahoo has evidently defined these errors for its own benefit and supplies the definitions in the secondary codes (the 298 in your case), but if they've published them publicly I haven't been able to find them.
Are the attachments larger than the Yahoo limit of 25 megabytes? If so, that's probably what it means. The 554 error code does relate to the data of the message itself in some way according to the standards document and the link I provided below for us communications geeks.
If not, I can only suggest you go to whatever help page is provided on your gear symbol's drop-down menu (top right corner of mail page) and see if you can get a number to call Yahoo and ask for help.
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Note for the geeky:
I can't find definitions of secondary error codes in the SMTP standards documents linked on this page either, but they're great for learning things about the SMTP protocol.
http://www.greenend.org.uk/rjk/tech/smtpreplies.html
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Later: Reply to Doron K:
Is your reply encoded in an HTML attachment? Yahoo has a limit of 25 MB for attachments.
Do you reply to many people at the same time? Yahoo has an unpublished limit on the number of addresses an email can be sent to.
If it's not anything like this, I think you need to get in touch with a Yahoo tech — this question is beyond the capabilities of those of us on the forum (unless there are Yahoo stealth techs on here, which I suspect there are — one of them slipped and used the word "us" in a reply once). Even then, as a former computer programmer in the communications field, I'd probably need to see the full data in HEX or HTML CODE, not the finished product, in order to figure this one out.
Go to the Help page from the drop-down menu on the gear symbol and call or send a written description of your problem to Yahoo.
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