Error 554 Message not allowed – [298]?
Error 554 Message not allowed – [298]? … Employer sending me e-mail to Gmail and Yahoo inboxes. Cannot forward email with attachments to Yahoo. I get this: Error 554 Message not allowed – [298]. I cannot find what this means or how to fix it. Can someone PLEASE help? Thank you!
Wow — this one's a toughie! I've searched and searched, and I keep coming up with references to a secondary error code of 320 instead of 298, which is the only one that Yahoo publishes a help page for:
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MAIL&page=content&id=SLN4781
I found a list of the meanings of the primary SMTP error codes here (this is page 2 of it):
http://email.about.com/cs/standards/a/smtp_error_code_2.htm
which gives the meaning of 554 as :
554 – The transaction failed. Blame it on the weather.
(!!!???) That suggests it's a catchall code for errors that don't fit the other categories. Yahoo has evidently defined these errors for its own benefit and supplies the definitions in the secondary codes (the 298 in your case), but if they've published them publicly I haven't been able to find them.
Are the attachments larger than the Yahoo limit of 25 megabytes? If so, that's probably what it means. The 554 error code does relate to the data of the message itself in some way according to the standards document and the link I provided below for us communications geeks.
If not, I can only suggest you go to whatever help page is provided on your gear symbol's drop-down menu (top right corner of mail page) and see if you can get a number to call Yahoo and ask for help.
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Note for the geeky:
I can't find definitions of secondary error codes in the SMTP standards documents linked on this page either, but they're great for learning things about the SMTP protocol.
http://www.greenend.org.uk/rjk/tech/smtpreplies.html
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Later: Reply to Doron K:
Is your reply encoded in an HTML attachment? Yahoo has a limit of 25 MB for attachments.
Do you reply to many people at the same time? Yahoo has an unpublished limit on the number of addresses an email can be sent to.
If it's not anything like this, I think you need to get in touch with a Yahoo tech — this question is beyond the capabilities of those of us on the forum (unless there are Yahoo stealth techs on here, which I suspect there are — one of them slipped and used the word "us" in a reply once). Even then, as a former computer programmer in the communications field, I'd probably need to see the full data in HEX or HTML CODE, not the finished product, in order to figure this one out.
Go to the Help page from the drop-down menu on the gear symbol and call or send a written description of your problem to Yahoo.
I am having the exact same issue. However I am having it on a more serious level since we are a major dating website. Our registration welcome emails (that are manually sent by admins) are getting bounced back with this same error [298] from all members with a Yahoo email address.
Here is an example:
This is the mail system at host smtp7.relay.ord1c.emailsrvr.com.
I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can delete your own text from the attached returned message.
The mail system
<xxxxxxxx@yahoo.com>: host mta7.am0.yahoodns.net[66.196.118.240] said:
554 Message not allowed – [298] (in reply to end of DATA command)
EMAIL ERROR DETAILS:
Reporting-MTA: dns; smtp7.relay.ord1c.emailsrvr.com
X-SMTP-Server-Queue-ID: 044741B80C5
X-SMTP-Server-Sender: rfc822; admin@abcdatingsite.com
Arrival-Date: Mon, 19 Aug 2013 19:00:42 -0400 (EDT)
Final-Recipient: rfc822; xxxxxxxx@yahoo.com
Original-Recipient: rfc822;xxxxxxxx@yahoo.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; mta7.am0.yahoodns.net
Diagnostic-Code: smtp; 554 Message not allowed – [298]
We have submitted a bulk email form but there appears to be no other options. Hope someone can help!
Something in the body of the message triggered their filters to reject it. See:
https://help.yahoo.com/kb/yahoo-mail/smtp-error-codes-sln23996.html
Message not allowed – [298] [BODY]
"Your emails have become deprioritized due to the message content triggering our filters. We ask that you review the email's content for potentially objectionable content. Yahoo is unable to disclose specific information regarding our filtering practices."
that is available that his secure practices settings are blockading your handle, or that he does not know your license. deliver yahoo an digital mail pointing out: happy to be your QA, i got here across you a computer virus 😀
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